Recent Why SERVPRO Posts
What Our Customers Are Saying About SERVPRO of Salem/Plaistow
7/15/2024 (Permalink)
Thank you to our customers for entrusting us every day with your home and office buildings!
At SERVPRO of Salem/Plaistow, we take immense pride in our commitment to providing exceptional restoration services to our community. Our customers’ satisfaction and peace of mind are our top priorities. Here, we are excited to share some of the feedback and testimonials from our valued clients who have experienced our services firsthand.
Exceptional Service and Professionalism
“From the moment we called SERVPRO of Salem/Plaistow, we knew we were in good hands. The team was prompt, professional, and very thorough in their work. They helped us navigate through the stress of our water damage situation with ease.” – Sarah T.
Our team understands that dealing with water damage can be overwhelming. We strive to provide prompt and professional services to ensure that our customers feel supported every step of the way. From initial assessment to complete restoration, our goal is to make the process as smooth as possible.
Quick Response and Effective Solutions
“When our basement flooded, SERVPRO of Salem/Plaistow responded quickly and got to work immediately. Their efficiency and expertise were evident in how they handled the situation. Thanks to them, our basement is as good as new.” – Mike R.
Time is of the essence when it comes to water damage. Our rapid response and effective solutions are designed to minimize damage and restore properties swiftly. We are committed to restoring your home or business to its pre-damage condition as quickly as possible.
Compassionate and Understanding Team
“After a small fire in our kitchen, we were devastated. The team at SERVPRO of Salem/Plaistow was incredibly compassionate and understanding. They walked us through the entire restoration process and made us feel at ease during a very stressful time.” – Emily H.
Experiencing a fire can be traumatic. Our compassionate team is dedicated to providing not only expert restoration services but also emotional support during difficult times. We aim to make the recovery process as stress-free as possible for our customers.
Thorough and Detail-Oriented Approach
“SERVPRO of Salem/Plaistow exceeded our expectations with their attention to detail. They didn’t just clean up the mold; they took the time to explain the root cause and how to prevent it in the future. We are extremely satisfied with their thorough approach.” – John P.
Our thorough and detail-oriented approach ensures that we address the root causes of issues, not just the symptoms. Educating our customers about prevention measures is a key part of our service, helping them maintain a safe and healthy environment long after our work is done.
Highly Recommend for Any Restoration Needs
“I highly recommend SERVPRO of Salem/Plaistow for any restoration needs. They are reliable, professional, and genuinely care about their customers. Their team went above and beyond to restore our home after storm damage.” – Lisa M.
Our customers’ recommendations mean the world to us. We are honored to be recognized as a reliable and professional restoration service provider. Going above and beyond to exceed our customers’ expectations is our standard practice.
Your Trusted Restoration Partner
At SERVPRO of Salem/Plaistow, our mission is to provide top-notch restoration services with a personal touch. We are grateful for the trust our customers place in us and are committed to continuing to deliver the highest quality service. If you find yourself in need of restoration services, remember that our experienced and compassionate team is here to help.
For more information on our services or to read more testimonials, visit our website or contact us today. Let SERVPRO of Salem/Plaistow be your trusted partner in restoration.
Contact Us:
Thank you to all our customers for your kind words and continued support!
Embracing Advanced Technology
5/15/2024 (Permalink)
In today's fast-paced world, technology plays a pivotal role in every aspect of our lives, including disaster restoration services. At SERVPRO of The Andovers, we are committed to leveraging the latest advancements in technology to deliver unparalleled restoration solutions to our clients. From state-of-the-art equipment to innovative techniques, here's how we harness the power of advanced technology to restore your property quickly and efficiently:
Cutting-Edge Equipment: Our arsenal of advanced equipment sets us apart in the restoration industry. We utilize cutting-edge tools such as thermal imaging cameras, moisture meters, and infrared sensors to accurately assess the extent of damage and identify hidden moisture pockets. This allows us to develop a precise restoration plan tailored to your property's unique needs.
High-Powered Extraction and Drying Systems: When it comes to water damage restoration, time is of the essence. That's why we rely on high-powered extraction and drying systems to remove standing water and moisture from your property swiftly and efficiently. Our advanced equipment accelerates the drying process, minimizing downtime and preventing secondary damage.
Air Scrubbers and Deodorization Technology: Odors lingering after a fire or water damage event can be persistent and unpleasant. With our state-of-the-art air scrubbers and deodorization technology, we effectively eliminate odors at the molecular level, leaving your property smelling fresh and clean.
Advanced Cleaning Solutions: We understand the importance of thorough cleaning and sanitization in the restoration process. That's why we utilize advanced cleaning solutions and techniques to remove contaminants, bacteria, and mold from affected surfaces. Our environmentally friendly products ensure a safe and healthy environment for you and your family or employees.
Digital Documentation and Communication: In today's digital age, communication and documentation are key components of effective restoration services. We leverage advanced software and mobile applications to streamline communication with our clients and document every step of the restoration process. This ensures transparency, accountability, and peace of mind throughout the restoration journey.
Remote Monitoring and Reporting: With remote monitoring technology, we can keep a close eye on the progress of your property's restoration from anywhere, at any time. This allows us to adjust our strategies and respond promptly to any emerging issues, ensuring efficient and effective restoration outcomes.
At SERVPRO of The Andovers, we are committed to staying at the forefront of technological innovation to provide our clients with the highest quality restoration services. When disaster strikes, trust the experts who harness the power of advanced technology to restore your property to its pre-damaged condition quickly and effectively. Contact us today to learn more about our advanced restoration solutions and how we can help you recover from disaster with confidence.
Enjoy a Worry Free Vacation!
6/21/2022 (Permalink)
Keep Watch When on Vacation
Vacation time is the best time! In order to ensure we stay relaxed and are able to revitalize ourselves, we need to know our homes are safe and protected while we are away. Add some extra piece of mind before you and your family hit the road so that the only stress you truly to worry free!
- Security System. Nothing provides better reassurance that all is safe and sound than a monitored home security system. With 24/7 professional monitoring, a team of pros keep an eye on your house every minute you’re relaxing on the beach or toasting marshmallows around the campfire.
- Doorbell Camera. See and talk to visitors from anywhere with a video doorbell camera. You can instruct delivery people about where to leave packages, remind your closet-raiding sister that you’re in paradise, or scare away a suspicious stranger.
- Smart Door Lock. If you’ve got a dog that needs to be walked or plants that need care while you’re away, a smart door lock makes it easy to let caretakers in without having to hand out a bunch of spare keys.
- Water Detection System. Water Detection systems will let you know when something in your house has sprung a leak. Some even come with a water shutoff valve, it will prevent further damage by turning off your water supply.
Like anything in life, nothing is ever 100% safe, so if something does happen while you are away, we hope knowing SERVPRO is able to respond 24/7 – 365 days a year in a matter of hours – give you some additional protection and security!!
Source: https://www.safewise.com/blog/summer-safety-tips/
No Job We Can't Handle...
12/22/2021 (Permalink)
Arson and Vandalism
We are recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.
Biohazard, Vandalism & Crime Scene Remediation and Cleanup
Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. Failure to properly handle and safely remove such substances can contribute to unhealthy and even dangerous environments.
SERVPRO® of The Andovers Professionals are trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, our trained certified professionals, help turn unsafe environments into clean, safe homes and businesses.
Sewage Backup
Sewage backups and black water intrusions are more than nasty and smelly. These damages also introduce harmful microorganisms into a structure. Trained Professionals remove the sewage, contaminants, and moisture disinfecting as they clean to ensure the structure is cleaned, disinfected, and deodorized.
Hoarding
Hoarders typically collect excessive amount of items. As these items pile up in a home it can create a serious safety hazard. Hoarder homes become a breeding ground for pests and possibly unsafe pathogens. SERVPRO® of The Andovers has the necessary tools to safely complete the job.
Blood borne Pathogens
We remove and dispose of bodily fluids, tissue, and other pathogenic substances resulting from accident, trauma, crime, or death. Our certified technicians thoroughly clean, disinfect, and deodorize the structure.
So You Didn't Call SERVPRO of The Andovers...
12/22/2021 (Permalink)
Picture this...
You come home after a long day of work, head towards the fridge to start the process of figuring out dinner only to step into a puddle of water on your way. You discover your ice maker water line has failed and you rushed to find the water main shut off. After finding some towels you set up a few fans and attempt to dry everything out. After a few days, everything seems fine and you start to work on getting someone to reinstall the water line.
The repairman comes out and pulls away the fridge only to find some black mold and bubbling paint. He tells you he can't fix the problem until the mold is gone. Now you need to call SERVPRO of The Andovers.
We come out and fully inspect the property. Our team finds that there is still water trapped between the subfloors and the wall is insulated and is reading wet against our moisture meters.
Now demo is involved along with costly repairs. The kitchen is now quickly becoming a construction site. Calling our trusted brand fast more often than not is the cheaper option! We work hard to restore not replace and have built strong relationships with major insurance companies.
Don't wait - call us for a free inspection and estimate. SERVPRO of The Andovers - 978-475-1199.
What Doesn't SERVPRO Offer?
9/27/2021 (Permalink)
Bio-hazard, crime scene cleanup, and vandalism services.
Were you aware that these are services you may never think of SERVPRO can handle for your home, business, or property. Equipped with the knowledge, experience, and training, SERVPRO® of The Andovers will start helping the moment you call our office.
Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of The Andovers also offers fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial property owners.
We are all dealing with the consequence of the Corona virus. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments and lengthy business interruptions.
SERVPRO® of The Andovers is trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and offices.
Our office is able to help with the following disasters:
- Bloodborne Pathogens
- Methamphetamine Labs
- Crime Scene Residues
- COVID-19
- Vandalism
- Sewage Backups
- Black Water Intrusions
- Mold Mitigation and Remediation
Contact SERVPRO® of The Andovers at 978-475-1199 opt. 9 today for 24-hour emergency service. No matter how big or small, your SERVPRO® Professionals will be ready to help make your property damage “Like it never even happened.”
Continued Importance of Cleaning and Disinfecting
9/24/2021 (Permalink)
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we at SERVPRO of Lawrence are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of The Andovers 978.475.1199
Sources:
https://www.cdc.gov/
Full Service SERVPRO
4/6/2021 (Permalink)
SERVPRO of The Andovers is so happy to be able to offer our commercial clients in Andovers and North Andover, MA full service with the new addition of a reconstruction division! Many, if not all, of our clients are thrilled to learn we can now handle their claim from start, all the way to the finish line! This allows our customer to continue to great the same great service they are used to see on the mitigation side transition directly over to the repairs portion of the claim. Our recon team writes in the same estimating program as the insurance companies, making the process of getting your business reopened as painless and smooth as possible. SERVPRO is also continuing to offer excellent response times for our clients, setting our reconstruction division apart from many other general contractors that are booked solid months in advance!
Call SERVPRO of The Andovers today for any further information! 978.475.1199
SERVPRO Keeps you Safe!
2/9/2021 (Permalink)
Stay home. If you really don’t have to go out, don’t. Even if you can drive well in the snow, not everyone else can.
There is more snow coming our way! Please follow these helpful tips to stay safe:
- If you have to travel, please be careful when out and about as the roads may be slippery.
- Leave the plows extra room to help take care of our roads.
- Keep a few extra car lengths between you and other travelers just in case anyone needs to stop quickly
- Keep your gas tank at least 1/2 full to avoid freezing lines
- Drive slowly. Everything takes longer on snow-covered roads. Accelerating, stopping, turning – nothing happens as quickly as on dry pavement. Give yourself time to maneuver by driving slowly.
- AAA shares this tip if you are traveling long distances: Pack a cellular telephone with your local AAA’s telephone number, plus blankets, gloves, hats, food, water and any needed medication in your vehicle.
And as always, thank you to all of our emergency responders and utility workers who have to respond.
Please stay safe if you have to travel and as always, if you can, stay home.
Call us with all the problems you don't want to handle
1/21/2021 (Permalink)
Arson and Vandalism
We are recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.
Biohazard, Vandalism & Crime Scene Remediation and Cleanup
Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. Failure to properly handle and safely remove such substances can contribute to unhealthy and even dangerous environments.
SERVPRO® of The Andovers Professionals are trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, our trained certified professionals, help turn unsafe environments into clean, safe homes and businesses.
Sewage Backup
Sewage backups and black water intrusions are more than nasty and smelly. These damages also introduce harmful microorganisms into a structure. Trained Professionals remove the sewage, contaminants, and moisture disinfecting as they clean to ensure the structure is cleaned, disinfected, and deodorized.
Hoarding
Hoarders typically collect excessive amount of items. As these items pile up in a home it can create a serious safety hazard. Hoarder homes become a breeding ground for pests and possibly unsafe pathogens. SERVPRO® of The Andovers has the necessary tools to safely complete the job.
Blood borne Pathogens
We remove and dispose of bodily fluids, tissue, and other pathogenic substances resulting from accident, trauma, crime, or death. Our certified technicians thoroughly clean, disinfect, and deodorize the structure.
Thanksgiving Safety Tips from SERVPRO
11/2/2020 (Permalink)
SERVPRO of The Andover's top priority is always safety. We are always a phone call away when unexpected troubles arises in your home or business, but we wish everyone to use caution and adhere to these tips!
Top 10 safety tips
- Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
- Stay in the home when cooking your turkey, and check on it frequently.
- Keep children away from the stove. The stove will be hot and kids should stay three feet away.
- Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
- Keep knives out of the reach of children.
- Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
- Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
- Never leave children alone in room with a lit candle.
- Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
- Make sure your smoke alarms are working. Test them by pushing the test button.
Thanksgiving fire facts
- Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, Christmas Eve, and the day before Thanksgiving.
- In 2017, U.S. fire departments responded to an estimated 1,600 home cooking fires on Thanksgiving, the peak day for such fires.
- Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
- Cooking equipment was involved in almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths.
Call SERVPRO of The Andovers to make any damages "Like it never even happened."
Tips sourced from:https://www.nfpa.org/Public-Education/Fire-causes-and-risks/Seasonal-fire-causes/Thanksgiving
Looking for our Next Hero!
8/14/2020 (Permalink)
Come join a winning team!!
Our Franchise serving Andover and North Andover is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Position Requirements
- Effective oral communication
- Basic math skills
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
- Ability to sit/stand/walk for prolonged periods of time
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
Pay Rate: negotiable based on experience, with possibility of overtime pay and increases based on merit.
Please visit our website, if you think you are our next hero and want more information.
Required license or certification: Drivers License
When disaster strikes beyond fire, water and mold.. who do you call?
8/14/2020 (Permalink)
Bio-hazard, crime scene cleanup, and vandalism services.
Were you aware that these are services you may never think of SERVPRO can handle for your home, business, or property. Equipped with the knowledge, experience, and training, SERVPRO® of The Andovers will start helping the moment you call our office.
Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of The Andovers also offers fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial property owners.
We are all dealing with the consequence of the Corona virus. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments and lengthy business interruptions.
SERVPRO® of The Andovers is trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and offices.
Our office is able to help with the following disasters:
- Bloodborne Pathogens
- Methamphetamine Labs
- Crime Scene Residues
- COVID-19
- Vandalism
- Sewage Backups
- Black Water Intrusions
- Mold Mitigation and Remediation
Contact SERVPRO® of The Andovers at 978-475-1199 opt. 9 today for 24-hour emergency service. No matter how big or small, your SERVPRO® Professionals will be ready to help make your property damage “Like it never even happened.”
We are Cleaning and Disinfecting Experts
4/1/2020 (Permalink)
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we at SERVPRO of Lawrence are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of The Andovers 978.475.1199
Sources:
https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html
https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html
Snow Safety Tips
1/29/2020 (Permalink)
Stay home. If you really don’t have to go out, don’t. Even if you can drive well in the snow, not everyone else can.There is more snow coming our way! Please follow these helpful tips to stay safe:
- If you have to travel, please be careful when out and about as the roads may be slippery.
- Leave the plows extra room to help take care of our roads.
- Keep a few extra car lengths between you and other travelers just in case anyone needs to stop quickly
- Keep your gas tank at least 1/2 full to avoid freezing lines
- Drive slowly. Everything takes longer on snow-covered roads. Accelerating, stopping, turning – nothing happens as quickly as on dry pavement. Give yourself time to maneuver by driving slowly.
- AAA shares this tip if you are traveling long distances: Pack a cellular telephone with your local AAA’s telephone number, plus blankets, gloves, hats, food, water and any needed medication in your vehicle.
And as always, thank you to all of our emergency responders and utility workers who have to respond.
Please stay safe if you have to travel and as always, if you can, stay home.
Help Beyond Water and Damage
1/7/2020 (Permalink)
Arson and Vandalism
We are recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.
Biohazard, Vandalism & Crime Scene Remediation and Cleanup
Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. Failure to properly handle and safely remove such substances can contribute to unhealthy and even dangerous environments.
SERVPRO® of The Andovers Professionals are trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, our trained certified professionals, help turn unsafe environments into clean, safe homes and businesses.
Sewage Backup
Sewage backups and black water intrusions are more than nasty and smelly. These damages also introduce harmful microorganisms into a structure. Trained Professionals remove the sewage, contaminants, and moisture disinfecting as they clean to ensure the structure is cleaned, disinfected, and deodorized.
Hoarding
Hoarders typically collect excessive amount of items. As these items pile up in a home it can create a serious safety hazard. Hoarder homes become a breeding ground for pests and possibly unsafe pathogens. SERVPRO® of The Andovers has the necessary tools to safely complete the job.
Blood borne Pathogens
We remove and dispose of bodily fluids, tissue, and other pathogenic substances resulting from accident, trauma, crime, or death. Our certified technicians thoroughly clean, disinfect, and deodorize the structure.
Join a Winning Team!
12/18/2019 (Permalink)
Many great opportunities to help people!
SERVPRO® of The Andovers Production Technician
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities
Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
Maintain a clean and organized vehicle and clean equipment appearance.
Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
Leave jobsite with a clean and orderly appearance.
Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.
Position Requirements
Effective oral communication
Basic math skills
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law
Please visit our website, www.SERVPROtheAndovers.com, for additional information.
Required license or certification: Drivers License
Cold Temps can Bring New Problems
11/19/2019 (Permalink)
Freezing Temps means your home and business needs to be ready!!
With the holiday season upon us, this brings laughter, joy, and a lot of frigid weather! Freezing temperatures can bring burst pipes, puffbacks, ice dams, and even the dreaded flu. You’re in luck as there many things you can do to help prepare your home and/or business for all winter throws at us.
Getting your home ready:
Keep cabinet doors open during times of extreme cold so warm air can move around pipes.
Keep a slow flow of water coming through faucets especially if they run through unheated or exterior areas of your home.
Ensure all your gutters are clean and secure. Leaves and debris can accumulate in gutters which could lead to roof problems and water damage like ice dams.
Get your furnace serviced! Proper maintenance of your furnace can help reduce the risk of puffbacks.
Preparing your business:
Inspect your business property for downed tree limbs and branches these can cause personal injuries.
Check walkways and parking lots for proper drainage to reduce flood hazards.
Inspect all handrails, stairwells, and entryways to address and correct potentially slippery or hazardous areas.
Install mats or non-slip surfaces and post caution signs where water could be present.
Contact your local Sales & Marketing Representative at SERVPRO® of The Andovers and ask about starting and Emergency Ready Profile (ERP) for your business. Click here to learn more about the ERP.
Is your Business Prepared and Ready?
11/13/2019 (Permalink)
Helping business owners protect their properties, from the palm of their hands.
Water Damage occurs as your business at 5pm on a Friday; do you know where the water shut off is, do your employees? If the answer is no, SERVPRO® of The Andovers can help!
An Emergency Ready Profile® also referred to as an ERP, is a no cost solution offered by SERVPRO® of The Andovers to all business owners in and around Andover and North Andover. It contains significant information needed in the event of an emergency, and helps ensure your business gets back up and running fast!
Preparation is crucial for making it through any size business interruption whether it is a small water leak, large fire, or a burst pipe that flooded your business over the long holiday weekend. No one ever wants to think about these events and they usually happen at the most unfortunate times. However, forecasting for such disasters can save you a lot of time if you ever find yourself knee deep in waste water. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize any “down time” to your business.
When fire and water cleanup is needed, getting help is now quicker and easier using the SERVPRO® Ready Plan App. The Ready Plan is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of an Emergency Ready Profile® containing critical facility information to help speed up response time.
We Are Looking For Our Next Hero!
7/31/2019 (Permalink)
If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment.
Our Franchise serving Andover and North Andover is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Position Requirements
- Effective oral communication
- Basic math skills
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
- Ability to sit/stand/walk for prolonged periods of time
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
Pay Rate: negotiable based on experience, with possibility of overtime pay and increases based on merit.
Please visit our website, if you think you are our next hero and want more information.
Required license or certification: Drivers License
When disaster strikes beyond fire, water, and mold...who do you call?
4/19/2019 (Permalink)
Bio-hazard, crime scene cleanup, and vandalism services.
Were you aware that these are services you may never think of SERVPRO can handle for your home, business, or property. Equipped with the knowledge, experience, and training, SERVPRO® of The Andovers will start helping the moment you call our office.
Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of The Andovers also offers fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial property owners.
We are all dealing with the consequence of the Corona virus. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments and lengthy business interruptions.
SERVPRO® of The Andovers is trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe homes and offices.
Our office is able to help with the following disasters:
- Bloodborne Pathogens
- Methamphetamine Labs
- Crime Scene Residues
- COVID-19
- Vandalism
- Sewage Backups
- Black Water Intrusions
- Mold Mitigation and Remediation
Contact SERVPRO® of The Andovers at 978-475-1199 opt. 9 today for 24-hour emergency service. No matter how big or small, your SERVPRO® Professionals will be ready to help make your property damage “Like it never even happened.”
Sweet Spring
3/26/2019 (Permalink)
While there is no guarantee that your home will be 100% safe from the melting snow, you can take preventative measures to help lessen the stress.
After a long winter, spring can be such a welcomed sight for sore eyes. Luckily in New England we didn’t have as stormy a winter as years past. Spring however is not always all rainbows and butterflies. Rising temperatures and a frozen ground can leave melting snow and water with no place to go… or maybe it relocates into your home.
Here are 3 tips to help prevent the melting snow from entering your home.
- Move snow away from your house. This may seem like a lot of work, but as the snow melts near your foundation, the only place it might have to go, is into your home.
- Check your gutters and downspouts. If you happened to forgo cleaning the leaves from your gutters this past fall, you might want to take a look on a nice spring day. Leaves and branches can keep water trapped in your gutters leaving melting snow nowhere to go other than into your attic, walls, or foundation.
- Check your foundation. Speaking of foundation… look around and mend small cracks to help prevent the water from penetrating into your home and possibly causing a much bigger issue. If you do happen to find larger cracks that you are unable to repair, you may want to consider reaching out to a professional.
While there is no guarantee that your home will be 100% safe from the melting snow, you can take preventative measures to help lessen the stress.
Restore vs. Replace in Your Andover Home
12/27/2018 (Permalink)
Wouldn’t it just be easier and faster to demolish and rebuild?
The goal at SERVPRO® of The Andovers on every disaster is to restore over replace. When assessing damage to your home or business after a fire, flood, storm, etc., our team will help determine what can be cleaned and saved, such as furniture, contents, and structural materials.
But why should you consider restoring over replacing?
Why restoration?
- Restoration is much more cost-efficient than replacement. Did you know that it is more cost effective to restore your wet/damaged floor than it is to rip it up and replace it?
- Gives you peace of mind. Many items cannot be replaced, such as important documents, antique furniture, and family heirlooms. New is not always the better answer when it comes to memories.
- Saves time. Drying a wet floor will get you back to your preloss condition a lot sooner than, tearing out and laying down a new floor.
- It’s the preferred method of insurance companies. Insurance policies often have limits that cap the amount of a claim.
- Better for the environment. Everything that is ripped up and taken away needs to go somewhere.
If you find yourself in the middle of disaster, our trained, certified professionals are just a phone call away. We are available 24/7/365 and we work with your insurance company to manage the process and paperwork. SERVPRO® of The Andovers would love the opportunity to help make it “Like it never even happened.”
Why does my business need an ERP?
12/19/2018 (Permalink)
It contains critical information needed in the event of an emergency, to help you from becoming part of the 50% of business that do not reopen.
Why does my business need an ERP?
Preparation is key for making it through any size business interruption whether it is a small water leak, large fire, or a burst pipe that flooded your business over the long holiday weekend. No one ever plans on these events and they usually happen at the most inopportune times. However, planning ahead for such disasters can save you a lot of time if you ever find yourself knee deep in waste water. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize any “down time” to your business.
Emergency Ready Profile Highlights:
- No cost assessment of your facility.
- Concise document (also available digitally on an app), that contains all of the critical information needed in the event of an emergency.
- Establishes your local SERVPRO® of The Andovers as your disaster mitigation and restoration provider.
- Identifies the chain of command authorizing work to begin.
- Provides detailed information such as shut-off valve locations, priority areas, and contact information. It is so detailed it contains information for our crews so they know where to park, what door to enter, and what elevators to take if needed.
SERVPRO® of The Andovers is a leader in water and fire damage response and we want to help you quickly get your business back in working order. Now is the time to ask yourself, “Are you ready for whatever happens?”
Contact your local Sales & Marketing Representative at SERVPRO® of The Andovers and ask them to schedule an ERP for your business today!
Preparing your home and business for winter
12/12/2018 (Permalink)
There are many things you can do to help prepare your home and/or business for all winter throws at us.
With the holiday season upon us, we all know that means winter and all Mother Nature has to unleash is not far behind. Colder temperatures can bring frozen pipes, puffbacks, ice dams, and the flu. There are however many things you can do to help prepare your home and/or business for all winter throws at us.
Preparing your home:
- Keep cabinet doors open during cold spells so warm air can circulate around pipes.
- Keep a slow trickle of water flowing through faucets especially if they run through unheated or uninsulated areas of your home.
- Ensure gutter are clean and secure. Leaves and debris can accumulate in gutters which could lead to roof problems and water damage.
- Proper maintenance of your furnace can help reduce the risk of puffbacks.
Preparing your business:
- Inspect your business property for downed tree limbs and branches. Heavy wind , rain, ice, or snow can cause branches to fall which could cause damage to the property and potentially cause personal injuries.
- Check walkways and parking lots for proper drainage to alleviate flood hazard potential.
- Inspect all handrails, stairwells, and entryways to address and correct potentially slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
- Contact your local Sales & Marketing Representative at SERVPRO® of The Andovers, and ask about starting and Emergency Ready Profile (ERP) for your business. Click here to learn more about the ERP.
Beyond Water, Fire, and Mold
12/5/2018 (Permalink)
We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, and spoiled foods,.
Arson and Vandalism
We are recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.
Biohazard, Vandalism & Crime Scene Remediation and Cleanup
Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. Failure to properly handle and safely remove such substances can contribute to unhealthy and even dangerous environments.
SERVPRO® of Salem/Plaistow Professionals are trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, our trained certified professionals, help turn unsafe environments into clean, safe homes and businesses.
Sewage Backup
Sewage backups and black water intrusions are more than nasty and smelly. These damages also introduce harmful microorganisms into a structure. Trained Professionals remove the sewage, contaminants, and moisture disinfecting as they clean to ensure the structure is cleaned, disinfected, and deodorized.
Hoarding
Hoarders typically collect excessive amount of items. As these items pile up in a home it can create a serious safety hazard. Hoarder homes become a breeding ground for pests and possibly unsafe pathogens. SERVPRO® of Salem/Plaistow has the necessary tools to safely complete the job.
Blood borne Pathogens
We remove and dispose of bodily fluids, tissue, and other pathogenic substances resulting from accident, trauma, crime, or death. Trained Professionals thoroughly clean, disinfect, and deodorize the structure.
What to expect in winter – Andover and North Andover
11/29/2018 (Permalink)
Be prepared this winter and know SERVPRO® of The Andovers is available 24/7/365.
Puffbacks, Chimneys, and Space Heaters
A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once covering an interior in grimy soot or a puffback can leak soot particles more gradually. Likewise a chimney fire could end smoke billowing throughout your home. Proper maintenance of your furnace and regular chimney checkups can help reduce these risks.
Space heaters present a greater potential for human error such as leaving them too close to combustible materials or failing to operate and maintain them properly. It’s important to remember to never sleep or leave a room with a portable heater still on, and keep combustibles at least 3 feet away.
Flu Season
Every year it seems that cold & flu season hits us earlier and harder than the year before. You can help prevent the spread of flu germs by depending on us to sanitize building materials, surfaces, and contents following restoration industry standards. We use professional cleaning products and EPA-registered cleaners and disinfectants.
Be prepared this winter and know SERVPRO® of The Andovers is available 24/7/365.
24/7 Emergency Service