If you have a fire or water emergency, please call us now at (978) 475-1199

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Fire & Water - Cleanup & Restoration


Water Damage from a Hot Water Tank in North Andover, MA

This basement in North Andover was flooded because a hot water tank let go. Water retreated, but carpets, gym flooring, and concrete were still soaked, and a thorough cleaning and disinfecting was needed. SERVPRO of Lawrence arrived promptly and our customers were thrilled with the final outcome.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?