When we have a run of hot days like now, it is important to stay cool. For many, that means keeping the AC on. If your ac leaks into your home make sure to call the professionals to get the structure dried out and you back in your home as soon as possible! SERVPRO of The Andovers helps you make it "Like it never even happened."

When furniture is in a room affected by a water damage, it can produce stains on your flooring, as seen here in the picture. When SERVPRO^® of The Andovers arrives to help mitigate the situation, we put blocks and pads to lift the items to keep them from sitting on the wet areas and protect your flooring. Sometimes these stains can be removed during a carpet cleaning while other times, the insurance or customer may choose to remove the carpeting. 

When working in your home or business, we will do our best to contain the situation. In order to not spread dust or mold particles into other areas of your home, we set up plastic containments. These can be attached in one of several ways to cause little to no secondary damage. We are still able to come and go from the work area without disrupting the contaminated area and leave you worry-free.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Seen here is one of our Sales and Marketing Reps preparing the photos for an ERP. 

When we finish removing materials from your home, we keep it as clean as possible. That way whether you have a contractor right behind us or have to wait, there is no debris left hanging around. We like to make it "Like it never even happened."

When fire or water damage strikes, look no further than your phone. If you have the SERVPRO of The Andovers Ready App, we are in the palm of your hand. Reach out, and we will help you make it "Like it never even happened."

Bull Bags help us remove debris without damaging your lawn or drive. The bags are setup by our crews, filled, and the removed within 48 hours of a requested pick up. The material allows for water to seep through therefore not causing burned lawns or damage.

For more information, please visit our website or call us today at 978-475-1199

Working here at SERVPRO I have learned that many business partnerships are made on a golf course. So what better way to build these relationships than also supporting a golf tournament for a cause. Our Sales and Marketing Rep Gary sent along this photo of our sponsorship and his team!

From a burst pipe in an office building to faulty wiring in an apartment complex, fire and water losses are never planned, but they do occur. Knowing you have SERVPRO^® of The Andovers on your side, will make all the difference in the world. We know there is no such thing as a small emergency when it threatens the welfare of the homeowners. Keep us in mind and call us anytime, 978-475-1199, to make it "Like it never even happened."

Thank you to all of our riders and volunteers for participating in this year's SERVPRO team for the Tour de Cure to benefit the American Diabetes Association. "Thank you so much for your tremendous support of the North Shore Tour de Cure!  Your passion, commitment and energy made the Tour a huge success. We couldn't have done it without you!"

SERVPRO of Lawrence is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Tragedy is never planned, but you can still be ready. While you may never know when it is going to strike, having a plan in place will alleviate some stress for you. Prepare for the unexpected with the SERVPRO® Emergency Ready Plan mobile app. Help is always at your fingertips.

Mold is no match for us. At SERVPRO of The Andovers, we are #heretohelp and use advanced water detection equipment to locate the source of the problem and remediate any mold or water damage.

Sometimes during the water, fire, or mold remediation process, we have to perform demolition to help return your home to preloss condition. When this is the case, we take care in making sure what we take out is clean and ready for your contractor to come back in put everything back together. Learn more about our services here at the SERVPRO of The Andovers:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services

Commercial Services

Whether your Andover or North Andover Office or Managed Property needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our Commercial services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Call us anytime! SERVPRO of The Andovers (978) 475-1199.

This photo represents water damage from ground water coming through the foundation after a heavy rain storm. There was standing water among all the contents. We cleaned and disinfected while moving the contents we were able to save. The customer was very happy that we provided all necessary measures to allow for restore versus replace when it came to their contents.

This photo represents water damage from a a sump pump failure in a customer's home. There was standing water as shown by our crew chief stepping in the water. We cleaned and disinfected the area. The customer was very happy that we provided all necessary measures to prevent mold. We were in and out of the customer's home in a matter of days, which helped them return to normal.

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of The Andovers arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of The Andovers  at 978-475-1199. We’ll make it “Like it never even happened.”

Our SERVPRO Representative will ask several questions: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

This family’s North Andover home suffered serious damage. Thankfully they called SERVPRO of The Andovers and we were able to help them and several other North Andover families clean up debris and restore the property to pre-loss conditions. The homeowners were grateful that our 24/7 services were available to them in their time of need. 

If your home has been damaged by severe floods or storms, call us right away at 978-475-1199. Disaster can strike when we least expect it, but SERVPRO of The Andovers will be there to help you weather the storm.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Andover, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

This North Andover business discovered extensive microbial growth in their location. Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO of The Andovers has trained technicians that were able to test and remove the mold growth, and then restore the space to pre-loss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

The Mold Remediation Process

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. When you discover mold, call us at 978-475-1199 and we will go through our standard mold remediation process: 

• Inspection and Mold Damage Assessment
• Mold Containment
• Air Filtration
• Removing Mold and Mold-Infested Materials
• Cleaning Contents and Belongings
• Restoration

If You See Signs of Mold, Call Us Today – 978-475-1199

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 978-475-1199

What To Expect: 

When we visit your home after a fire loss, we will scope the affected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your fire and smoke damage. If a fire has damaged your home, call us right away at 978-475-1199. SERVPRO of The Andovers will treat you and your family with empathy and respect, and your property with care.  

Water Damage Timeline

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

For help restoring your commercial space after a water loss, call SERVPRO of The Andovers at 978-475-1199. We’ll make it “Like it never even happened.”

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your business and gets absorbed into floors, walls, furniture, and more.  SERVPRO of The Andovers arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

This family’s Andover home suffered serious damage after a rain storm. Thankfully they called SERVPRO of The Andovers and we were able to help them and several other Andover families clean up debris and restore the property to pre-loss conditions. The homeowners were grateful that our 24/7 services were available to them in their time of need. 

If your home has been damaged by severe floods or storms, call us right away at 978-475-1199. Disaster can strike when we least expect it, but SERVPRO of The Andovers will be there to help you weather the storm.

While working on a water damage remediation in North Andover, our workers found  mold. In these situations we work with your Insurance Company in order to determine the best course of action. With proper containment, cleaning, and sealing, we provide the best service we can.

While working a water or fire remediation, our workers can sometimes find mold. In these situations we work with your Insurance Company in order to determine the best course of action. With proper containment, cleaning, and sealing, we provide the best service we can.

After mold remediation is completed, our technicians seal the area with encapsulant. The white paint will take care of the staining that mold can leave behind. If our technicians have had to remove drywall and insulation to get to the mold, they can then cover it with plastic to protect the wall.

This North Andover, MA family discovered extensive microbial growth in their attic. Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO of The Andover has trained technicians that were able to remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

This Andover home suffered from a fire. SERVPRO of The Andovers worked around the clock to remediate the problem, so that the rebuild process could be started as quickly and seamlessly as possible. During the process of extinguishing the fire, water can enter the home, causing debris to fall and wet materials. SERVPRO® Franchise Professionals can clean and deodorize your home back to pre-loss condition. We know how costly and devastating a fire can be to a building owner, so it is always our goal to get you back up and running right away. 

Sometimes a fire damage involves more than just cleaning. When it is more than smoke or soot damage, we are able to remove the damaged areas. This allows for your contractor to come in and put your home or business back together. 

When we visit your home after a fire loss, we will scope the affected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your fire and smoke damage. If a fire has damaged your business, call us right away at 978-688-2242. SERVPRO of Lawrence will treat you with empathy and respect, and your property with care.

This photo represents water damage from a pipe break in a commercial building. Water came through the ceiling affecting the tiles, insulation and flooring. SERVPRO of Lawrence came in and removed all fallen debris and affected tiles still remaining. After extracting any other water, disinfecting the area, and drying down, the customer was happy to have their contractor come in to return them to "Like it never even happened."

This photo represents water damage from a pipe break in a commercial building. There was standing water and fallen debris. We cleaned and disinfected while removing any materials that would not dry properly. The customer was very happy that we provided all necessary measures to prevent mold.

This customer had construction done in their location which left dust everywhere. Structural integrity, materials, labor, safety, customer satisfaction, and deadlines - the list goes on and on when building a commercial facility.

SERVPRO of Lawrence can offer:

• Post-Construction Cleaning
• Dehumidification and Drying
• Final Cleaning
• Fast-Track Drying
• Emergency Response Restoration and Cleanup Services

For help restoring your commercial space after construction or damage, call SERVPRO of Lawrence at 978-688-2242. We’ll make it “Like it never even happened.”

In this office space, several pipes had burst. It came through the ceiling, which this photo shows. With these drop down ceilings, we are able to remove any damaged ones, and then clean the framing that holds them. The production manager does an initial walk through in order to find all of these details for remediation and then write a detailed work order for our crews to follow.

When you own a business, it is paralyzing to have any damage happen that can halt your operations. In this case, water was standing through their work space. Our guys were able to extract and disinfect in order to get the business up and operational. 

We work with businesses, no matter their situation or damage. We strive to make sure your customers are not inconvenienced. 

If your business suffers any damage, call SERVPRO of The Andovers in order to get back up and return to "Like it never even happened."

As this new construction home was being built, vandals broke in overnight and let the water run, flooding three floors in Andover, MA. The construction company called SERVPRO of The Andovers in to remedy the situation. After extracting the standing water, placing drying equipment, and drying all materials down, our crews cleaned the floors and disinfected all areas to prevent any microbial growth from forming. The customers were thrilled that we could respond so quickly and we remedied the situation in a timely manner. They were able to get on with their construction and timeline.

Learning how to best handle a storm response, not only do the production staff get trained in our office but the marketing team, managers, and office administration are always learning the most effective ways to grow our business and provide the best customer service possible. We respond 24/7/265 to your fire, water, and mold damage cleanup needs and are always here to help.

Our guys are constantly being trained on the most effective ways to work in our customer's homes in order to provide high quality service and restore as the home as much as possible in any damage.

This is an example of a pipe breaking and coming through the ceiling. When a pipe first breaks, it may not be obvious to home and business owners, but when the drywall or other ceiling material because weakened from the water, it will break and pour through. When this happens, we make it "Like it never even happened."

Walls that are affected from above or below them can be easily damaged from water. In order to properly remediate the situation, our Inspectors use meters to determine the moisture levels. Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage. We work to remove or vent the walls in order to make it "Like it never even happened."

When a fire strikes, damage comes in all shapes and forms. From the fire itself or from the rescue workers using all methods to put it out, debris is everywhere. We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. Along with this, we clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

This was the aftermath of a water damage in Andover in which we had started drying out the scene. There was significant damage to the floors, which we removed to finish our remediation process. Our technicians use air scrubbers and containment barriers to keep the dust down and out of other areas in the home. We make disasters "Like it never even happened."

This home had a flooded basement that affected their furnace room. When water is this high, we use sump pumps along with extractors to remove the water from a home or business. From this picture you can see the height the water traveled. And with porous materials like this wall board, it continues traveling even after water has been removed. It is our job to remove these materials from your home to prevent mold and microbial growth down the line.

We had a great time raising money for the Tour de Cure for the American Diabetes Association with our Painting Under the Influence. To view more photos, please visit: http://bit.ly/1V9mIUh