Commercial Restoration Services with SERVPRO of The Andovers

10/4/2024 (Permalink)

Water damage to a commercial property

When disaster strikes your business, fast and effective commercial restoration is critical to minimizing downtime and protecting your assets. SERVPRO of The Andovers offers comprehensive commercial restoration services to get your business back on its feet as quickly as possible. From water and fire damage to mold remediation and biohazard cleanup, their team provides expert solutions tailored to your specific needs.

One of the key aspects of SERVPRO’s commercial restoration services is their ability to respond quickly, 24/7. They understand that in a commercial setting, time is money. Any delays in addressing damages can result in costly disruptions, lost productivity, and potential safety hazards for employees and customers. SERVPRO’s prompt response ensures that the restoration process begins immediately, helping to mitigate damage and reduce overall costs.

The first step in their process is an in-depth assessment of the property. SERVPRO’s team of professionals uses advanced equipment and technology to evaluate the extent of the damage and create a customized restoration plan. This thorough inspection allows them to identify all the issues—whether they involve water damage, fire damage, or other restoration needs—ensuring nothing is overlooked.

Once the assessment is complete, SERVPRO® uses industry-leading techniques and equipment to begin the restoration process. For water damage, this may involve water extraction, dehumidification, and structural drying. Fire damage restoration may include smoke and soot removal, air purification, and rebuilding efforts. Whatever the cause, SERVPRO’s highly trained technicians are prepared to handle every aspect of the restoration.

In addition to addressing the immediate damage, SERVPRO of The Andovers also focuses on preventing future problems. Their team can help identify areas where improvements can be made to reduce the risk of future damage, such as installing better drainage systems or improving fire prevention measures.

For businesses that rely on SERVPRO’s services, the results are not just a restored property but a sense of security, knowing that their business is safe, clean, and ready to operate again.

Why your business needs SERVPRO

11/22/2021 (Permalink)

A water damage or flood can occur at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover/North Andover basement could flood, including: 

• A blocked or failed sewer lateral pipe

• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure

• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards

• Advanced Inspection and Extraction Equipment

Company suffer from a floor? Call Us Today – We’re Ready To Help 978-475-1199

Important Tips for when you are away from your Business!

11/22/2021 (Permalink)

SERVPRO of The Andover's top priority is always safety. We are always a phone call away when unexpected troubles arises in your home or business, but we wish everyone to use caution and adhere to these tips!

Top 10 safety tips

• Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
• Stay in the home when cooking your turkey, and check on it frequently.
• Keep children away from the stove. The stove will be hot and kids should stay three feet away.
• Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
• Keep knives out of the reach of children.
• Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
• Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
• Never leave children alone in room with a lit candle.
• Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
• Make sure your smoke alarms are working. Test them by pushing the test button.

Thanksgiving fire facts

• Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, Christmas Eve, and the day before Thanksgiving.
• In 2017, U.S. fire departments responded to an estimated 1,600 home cooking fires on Thanksgiving, the peak day for such fires.
• Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
• Cooking equipment was involved in almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths.  

Call SERVPRO of The Andovers to make any damages "Like it never even happened."

Tips sourced from:https://www.nfpa.org/Public-Education/Fire-causes-and-risks/Seasonal-fire-causes/Thanksgiving

Andover Business Suffer a Water Damage?

11/19/2021 (Permalink)

A water damage or flood can occur at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover/North Andover basement could flood, including: 

• A blocked or failed sewer lateral pipe

• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure

• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards

• Advanced Inspection and Extraction Equipment

Company suffer from a floor? Call Us Today – We’re Ready To Help 978-475-1199

National Preparedness Month

11/19/2021 (Permalink)

As a business owner in Andover or North Andover, MA, insurer or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow.

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. You can do this by taking three simple steps:

• Plan to stay in business
• Encourage your employees to become ready
• Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact your SERVPRO^® of The Andovers Professional to find out more on how to be ready when disaster strikes with the Emergency READY Program^®.

Speed up Mother Nature

11/17/2021 (Permalink)

So often we hear “You can’t control Mother Nature.” But what if you could speed up the process of drying when your home or business in Andover or North Andover suffers an unfortunate event such as water damage from putting out a fire or burst water pipe? Did you know there is an actual science behind the process of drying? Before reaching for the towels, a mop, and a few fans, read on to learn more about this process.

Psychometrics or the "science of drying" is essential to restoring a water damaged structure to it preloss condition. The SERVPRO^® of The Andovers professionals are trained in this science of drying and follow strict industry approved standards to help lower the chances of secondary damages. We will:

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

What does it mean to “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material, but only if the air is drier. The problem here is nature often takes too long and secondary damages may occur while the building is drying out.

Thankfully, the SERVPRO^® of The Andovers professionals have the tools and equipment to help Mother Nature along to dry tough to reach places, hardwood floors, inside walls, and so much more. Using state of the art monitoring equipment and a proven scientific process we help speed up the drying process in your home or business. With the help of technology and our proprietary tool DryBook^TM Mobile, you have the ability to know exactly where your Dracut property is in the drying process. 

The bottom line? SERVPRO of The Andovers 978.475.1199 has the professional training and equipment to help make it “Like it never even happened.”

Protect your business with the Help of SERVPRO of The Andovers

9/24/2021 (Permalink)

When it comes to your business, it is your pride and joy, something you put your blood, sweat and tears into.

Questions that run through your mind when disaster strikes, but are more helpful to think of before are:

• Do you have insurance
• Do you have an emergency plan in place? Does your staff know about it?
• Can you access your business records if they were destroyed?

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
2. Create an emergency communication plan with all those who have a stake in your business.
3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
4. Work with SERVPRO of The Andovers to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-475-1199 or SERVPRO of The Andovers.

Speed up Mother Nature

11/4/2020 (Permalink)

So often we hear “You can’t control Mother Nature.” But what if you could speed up the process of drying when your home or business in Andover or North Andover suffers an unfortunate event such as water damage from putting out a fire or burst water pipe? Did you know there is an actual science behind the process of drying? Before reaching for the towels, a mop, and a few fans, read on to learn more about this process.

Psychometrics or the "science of drying" is essential to restoring a water damaged structure to it preloss condition. The SERVPRO^® of The Andovers professionals are trained in this science of drying and follow strict industry approved standards to help lower the chances of secondary damages. We will:

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

What does it mean to “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material, but only if the air is drier. The problem here is nature often takes too long and secondary damages may occur while the building is drying out.

Thankfully, the SERVPRO^® of The Andovers professionals have the tools and equipment to help Mother Nature along to dry tough to reach places, hardwood floors, inside walls, and so much more. Using state of the art monitoring equipment and a proven scientific process we help speed up the drying process in your home or business. With the help of technology and our proprietary tool DryBook^TM Mobile, you have the ability to know exactly where your Dracut property is in the drying process. 

The bottom line? SERVPRO of The Andovers 978.475.1199 has the professional training and equipment to help make it “Like it never even happened.”

Your Commitment to Clean

11/3/2020 (Permalink)

When our Logo is on your Door, Your Commitment to Clean is Clear.

Being open for business is just the beginning of out journey forward. Employees may be hesitant to return to work and customers may wonder whether the businesses they patronize are safe. The COVID-19 pandemic has changed what is means to be clean. Are you ready to communicate to your customers and employees that you've chosen a higher standard of clean for all Americans? Are you ready for Certified: SERVPRO Cleaned? 

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. The level of clean that goes far beyond janitorial or carpet cleaning. The is a proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you've selected a higher level of cleaning standard. 

Call SERVPRO of The Andovers for more information. 978.475.1199

Is your Andover Business Prepared?

11/2/2020 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family.

The SERVPRO^® of The Andovers Emergency READY Profile® (ERP) will help ensure you and your business are always “Ready for whatever happens.”

In the event of an emergency, the SERVPRO^® Emergency READY Profile^® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your SERVPRO^® of The Andovers as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call us today at 978-475-1199 to establish your Emergency READY Profile^®.

SERVPRO on National Preparedness Month

11/2/2020 (Permalink)

Make sure you are prepared!

As a business owner in Andover or North Andover, MA, insurer or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow.

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. You can do this by taking three simple steps:

• Plan to stay in business
• Encourage your employees to become ready
• Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact your SERVPRO^® of The Andovers Professional to find out more on how to be ready when disaster strikes with the Emergency READY Program^®.

Where to Turn when Your Business Floods

11/2/2020 (Permalink)

A water damage or flood can occur at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover/North Andover basement could flood, including: 

• A blocked or failed sewer lateral pipe

• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure

• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards

• Advanced Inspection and Extraction Equipment

Company suffer from a floor? Call Us Today – We’re Ready To Help 978-475-1199

Calling all Andover Businesses!

7/14/2020 (Permalink)

When it comes to your business, it is your pride and joy, something you put your blood, sweat and tears into.

Questions that run through your mind when disaster strikes, but are more helpful to think of before are:

• Do you have insurance
• Do you have an emergency plan in place? Does your staff know about it?
• Can you access your business records if they were destroyed?

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
2. Create an emergency communication plan with all those who have a stake in your business.
3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
4. Work with SERVPRO of The Andovers to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-475-1199 or SERVPRO of The Andovers.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/27/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of The Andovers today at  978-475-1199 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Lead Contamination in Structure Fires

11/1/2019 (Permalink)

Lessons learned for the Notre Dame Cathedral fire

On April 15, 2019, fire broke out beneath the roof of the Notre-Dame de Paris Cathedral. Over 400 firefighters fought the blaze, which consumed approximately two thirds of the roof structure, including the 300-foot wooden spire.

The roof’s layers and spire, composed of approximately 450 tons of lead, quickly melted as the fire temperatures exceeded 1,400° F. As the smoke’s distinct yellow tinge suggested, the lead vaporized and created a toxic fallout of lead dust that was deposited across Paris.

In July of 2019, reports began to emerge that the levels of lead in areas surrounding the cathedral were 500 to 800 times the official safe level. 

An Unexpected Threat - Lead Fumes and Fallout

During a structure fire, lead fumes are produced when lead or lead-containing materials are heated to temperatures above 932° F.  At these temperatures, lead vapor is released in the form of highly toxic lead oxide fumes. This vapor then condenses into solid fume particles which are released into the atmosphere. 

Lead oxide is highly soluble in body fluids. The particle size of the metal fumes range between 0.1-0.7 microns, which increases the likelihood of inhalation and deposition of the fume directly into the bloodstream. When materials containing lead vaporize, the lead-laden smoke and other byproducts combine to form toxic particulate matter that permeate surfaces in the form of ultra-fine lead dust.  Molten lead or lead fumes also contain other toxic byproducts including chromium, cobalt, arsenic, cadmium, antimony, and mercury.

Lead Contamination in New Buildings

Although the sheer volume of lead that vaporized in the Notre Dame fire was unique, fire restoration contractors need to consider the likelihood that lead may be present in any fire damaged structure, especially those built after 1978. Now you may be asking yourself, “did he just say after 1978?” Believe it or not, lead based products are still being used in homes and buildings to this day.  It is conceivable that the level of lead contamination resulting from molten lead and lead-laden fumes could pose a greater risk of exposure than the small amount found in lead-based paint or ceramic tile glazing. This could come from a wide range of common household products.

Here are some common materials and household items that may contain lead.

Building Products:

• Lead-based paints
• Ceramic tile glazing
• Porcelain glazing on bathtubs and sinks
• Stained glass windows
• Lead water piping
• Pipe solder
• Roof flashings
• Lead lag shields
• PVC
• Solar cells
• Rubber and plastics (Lead oxide and lead chromate) 

Household Items:

• Diving weights
• Fishing weights and lures
• Ammunition 
• Batteries
• Tire weights
• Electronics
• Jewelry
• Antiques
• Earthenware, china, porcelain
• Artificial turf
• Artificial Christmas trees 
• Drapery weights
• Children’s toys and books printed prior to 1985

Copyright ©2019. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development 

https://www.randrmagonline.com/articles/88641-lead-contamination-in-structure-fires

Deodorization in Commercial Buildings

11/1/2019 (Permalink)

No smell is too big or too small!

Effective odor removal in commercial buildings requires the four foundational principles of deodorization.

Principle 1: Identify and Remove the Primary Source

This is typically accomplished using the senses (site and smell) and by initial removal of the source by dry vacuum or sponge. Contractors should always contact the EPA, state or local environmental agencies for current disposal instructions of any chemicals left behind.

Principle 2: Clean the Contaminated Areas (Surfaces)

Cleaning is critical, and means physically cleaning residue by washing all surfaces starting at the source area and working outward. Washing of walls is recommended, whether there is visible residue or not.

Principle 3: Recreate the Conditions of Penetration

Recreation is typically accomplished with the appropriate application to reach penetration levels. Chlorine dioxide (“ClO₂”) is a mature chemistry, that is an emerging odor control alternative for disaster restoration pros thanks to recent technological innovations. Although discovered in 1814, it wasn’t until the 1960’s that ClO₂ emerged as the ‘go to’ chemistry for municipal water treatment to mitigate taste and odor issues while leaving no harmful by-products. Today, ClO₂ is approved for many residential and commercial uses including deodorization, hospital-type disinfection, and mold control to name a few. SERVPRO offers SERVPROXIDE which helps elimination odors and kills 99.999% sanitization of food contact surfaces.

ClO₂ in liquid form can be wiped, mopped or sprayed on to most surfaces, including colorfast soft surfaces. Additionally, ClO₂ can be used as a vapor to deodorize difficult-to-access areas. Over the last four years, ClO₂ has proven itself as a fast, effective, and scalable deodorizing and disinfection solution that is safe on most building materials and leaves no harmful chemical residue.

Principal 4: Sealing

Effective deodorization requires a combination of these principles; using only one technique, for example sealing, leads to incomplete and unsuccessful results. While sealing is not always required, it can be a solid last step.

SERVPRO of The Andovers is happy to provide you with a free estimate for all your commercial needs! 978.475.1199

Preparing for What May Come in Your Andover Community

9/26/2019 (Permalink)

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure.

As a business owner, insurer or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow.

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. You can do this by taking three simple steps:

• Plan to stay in business
• Encourage your employees to become ready
• Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact your SERVPRO^® of The Andovers Professional to find out more on how to be ready when disaster strikes with the Emergency READY Program^®.

Meet Our Crew Member: Izzy

9/18/2019 (Permalink)

Isamel "Izzy" Torres is a Crew Chief and has completed our rigorous SERVPRO Employee Certification Training Program.

Isamel "Izzy" Torres is a Crew Chief and has completed our rigorous SERVPRO Employee Certification Training Program along with the IICRC Water and Fire Remediation. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Izzy is also a certified Water Remediation Technician and  certified in Mold and Lead safe practices. More often than not Izzy is double booked because so many of our Andover and North Andover customers request him directly and don't want anyone else in their homes or businesses! This speaks to Izzy's wonderful sense of humor and expertise in his chosen field.

Izzy has 4 years of restoration experience with SERVPRO. When not working, Izzy enjoys spending time with his family and playing handball.

Meet Our Crew: Juan

9/18/2019 (Permalink)

Juan has a strong work ethic and is known around our office for his constant willingness to learn more and take on new tasks.

Juan Rivera is a Production Technician and has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Juan has a strong work ethic and is known around our office for his constant willingness to learn more and take on new tasks.

He has been working with SERVPRO of Lawrence, SERVPRO of Salem/Plaistow and SERVPRO of The Andovers for ten and a half years, while being in the industry for nine and a half. Juan is one of the hardest working and most dependable employees we have. We know if we want the job done with care, efficiency and detail; we put Juan on the job!!

Juan has two children and enjoys exercising when not at work.

Is Your Business As Prepared as It Could Be?

9/18/2019 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your employees.

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family.

The SERVPRO^® of The Andovers Emergency READY Profile® (ERP) will help ensure you and your business are always “Ready for whatever happens.”

In the event of an emergency, the SERVPRO^® Emergency READY Profile^® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your SERVPRO^® of The Andovers as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call us today at 978-475-1199 to establish your Emergency READY Profile^®.

When Water Becomes Mold in your North Andover, MA

2/1/2019 (Permalink)

Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same.

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your Andover, MA business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your SERVPRO® of The Andovers has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

Call 978-475-1199 for help with your mold remediation needs.

The mold cleanup and restoration process begins when you call SERVPRO of The Andovers. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

When an ERP Can Save Your Business

9/17/2018 (Permalink)

We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire.

Here are 8 reasons why your company should get an Emergency Ready Profile^® today on every one of your buildings.

• A no-cost assessment of your facility.
• A concise Profile document that contains only the critical information needed in the event of an emergency.
• A guide to help you get back into your building following a disaster.
• Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.
• Identification of the line of command for authorizing work to begin.
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO^® of The Andovers is so important. Just go to our website on your mobile phone or call 978-475-1199 to get the team that’s faster to any size disaster. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best.

SERVPRO^® of The Andovers is part of a Franchise System that has more than 50 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners.

A Moment to Remember from SERVPRO of The Andovers

9/10/2018 (Permalink)

On this day and everyday, SERVPRO^® of The Andovers salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the First Responders who keep our communities safe in trying times.

In honor and memory of those who died on September 11, 2001, as well as the survivors and First Responders, National Day of Service and Rememberance was established in 2009 as a day of reflection. Led by the Corporation for National and Communtiy Service, this is a day to come together as Americans did following the events of 9/11 to help neighbors in need, and to honor veterans and First Responders in your community.

This year, give back and make a difference in your community. To find a volunteer opportunity near you, or to register your National Day of Service and Rememberance event, visit nationalservice.gov/911day.

Are You ERP Ready?

9/3/2018 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family.

The SERVPRO^® of The Andovers Emergency READY Profile® (ERP) will help ensure you and your business are always “Ready for whatever happens.”

In the event of an emergency, the SERVPRO^® Emergency READY Profile^® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your SERVPRO^® of The Andovers as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call us today at 978-475-1199 to establish your Emergency READY Profile^®.

Meet Our Crew - Izzy Torres

8/21/2018 (Permalink)

Meet Izzy. He will always have a smile for you!

Isamel "Izzy" Torres is a Crew Chief with SERVPRO The Andovers and has completed our rigorous Employee Certification Training Program along with the IICRC Water and Fire Remediation. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Izzy has 4 years of restoration experience with SERVPRO. When not working, Izzy enjoys spending time with his family and playing handball.

SERVPRO of The Andovers specializes in disaster restoration, cleanup and repair services, 
helping to remediate damage, for both our residential and commercial customers always making it “Like it never even happened.” When fire, water, or mold disrupt your life, Izzy and his crew are there to help make the process as stress free as possible for you and your family.

Are You Our Next Hero?

7/2/2018 (Permalink)

If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment.

SERVPRO® of The Andovers is an EOE M/F/D/V employer

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! 

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. 

Primary Responsibilities 

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and clean equipment appearance.
• Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
• Leave jobsite with a clean and orderly appearance.
• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
• Perform end-of-day/end-of-job cleanup and breakdown.
• Leave jobsite with a clean and orderly appearance.

Position Requirements 

• Effective oral communication
• Basic math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law 

Pay Rate: negotiable based on experience, with possibility of overtime pay and increases based on merit. 

Please visit our website, www.SERVPROtheandovers.com if you think you are our next hero and want more information

Required license or certification: Drivers License

Preparing for the Worst

4/23/2018 (Permalink)

A business plan for disaster will help shorten the amount of time you have to be out of work, and possibly lessen the financial impact it will have.

When it comes to your business, it is your pride and joy, something you put your blood, sweat and tears into.

Questions that run through your mind when disaster strikes, but are more helpful to think of before are:

• Do you have insurance
• Do you have an emergency plan in place? Does your staff know about it?
• Can you access your business records if they were destroyed?

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
2. Create an emergency communication plan with all those who have a stake in your business.
3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
4. Work with SERVPRO of The Andovers to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-475-1199 or SERVPRO of The Andovers.

Preparing Your Business for the Unexpected

3/26/2018 (Permalink)

Creating a business plan for disaster will help protect employees and shorten the amount of time you may have to be out of work.

When it comes to your business, it is your pride and joy, something you put your blood, sweat and tears into.

Questions that run through your mind when disaster strikes, but are more helpful to think of before are:

• Do you have insurance
• Do you have an emergency plan in place? Does your staff know about it?
• Can you access your business records if they were destroyed?

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
2. Create an emergency communication plan with all those who have a stake in your business.
3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
4. Work with SERVPRO of The Andovers to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-475-1199 or SERVPRO of The Andovers.

Being Prepared will Provide the Best Resolution for an Emergency

1/26/2018 (Permalink)

Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

In the event of an emergency, the Emergency READY Profile^® or ERP can help minimize business interruption by having an immediate plan of action in place for your facility. Working with SERVPRO® of The Andovers on an ERP will provide you with a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas.

The ERP also establishes SERVPRO^® of The Andovers as your disaster mitigation and restoration provider, giving you access to over 40 years of experience and a System over 1,600 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

The Andovers at 978-475-1199 or visit our website to establish your Emergency READY Profile^®, and be "Ready for whatever happens."

Helping Your Commercial Building Survive the Storm

1/25/2018 (Permalink)

Some storms can be beautiful to watch but also very dangerous to your home and office.

Some storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

• Have an emergency supply kit on hand
• Develop a communication plan with all members of your family
• Unplug electrical equipment
• Secure outdoor objects that could cause damage if they are thrown
• Stay inside a building or hard top vehicle
• Secure windows and doors

During the Storm

• Use a battery operated radio for updates and alerts
• Avoid contact with corded phones
• Avoid contact with electrical equipment
• Avoid contact with water
• Stay away from windows and doors

After the Storm               

• Do not touch any downed wires
• Do not drive through a flooded roadway
• Stay away from storm damaged areas

Keep you and your employees safe through a storm. When in doubt, stay away from anything that may look suspicious.

 For help once the storm is over, call SERVPRO® of The Andovers (978-475-1199) to assess the damage and make it "Like it never even happened."

Is Your Business Ready for Winter?

11/20/2017 (Permalink)

Ready for any size disaster, SERVPRO of The Andovers can use resources from across the country to help when needed.

The Farmer's Almanac, which has an 80% accuracy, is predicting a winter of icy temperatures and filled with snow! As some of us have now seen our first snow of the year, it is time to start thinking about what type of impact the cold weather can have on your business.  With winter, we have all experienced the frigid temperatures, heavy (weight and volume) of snow, sleet and ice dams. These can all cause damage to your property if the proper steps are not taken. Below is our top ten practices to prevent costly damages.

Before the Winter:

1. Make sure gutters are pointed away from the building and clear of all debris.
2. Inspect the roof and all water pipes to make sure they are in optimal working condition.
3. Check walkways and parking lots before winter comes in strong to make sure there are no hazards that could be covered and cause damage to a car or person.
4. Install mats or non-slip surfaces where water and ice could create potential hazards
5. For any outdoor faucets, consider shutting off the water supply to it from inside at the main valve. Then, open the outdoor faucet to let it drip, releasing any water that could freeze.
6. Create a plan for if power is lost. How will heat be maintained so that pipes don't freeze?
7. If you have a generator, make sure it is ready for use outdoors, and that you have fuel on hand to service it.

During the winter:

1. Be aware of any downed limbs or trees on your property. This winter weather can cause these to fall and therefore cause damage to your building.
2. Continuously check walkways, handrails, stairs and parking lots to make sure they are safe for your customers.
3. Protect your pipes from freezing. A simple way to do this, is when temperatures are going to drop below freezing, allow your faucets to have a small drip. Any pipes that are in cabinets, just open the doors so they can receive the warmth of the building surrounding it.

Most importantly, work with SERVPRO of The Andovers to prepare an Emergency Ready Plan (ERP) for your business. This is a no cost analysis for your property that will provide a plan for your business to get back up and running as quickly as possible following any type of disaster.

Do you have other things you do to help? Let us know, and we can continue growing our list!

For help with damage that may occur to your property, please visit our website or call SERVPRO® of The Andovers at 978-688-2242.

About SERVPRO® Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Ready For Whatever Happens

8/24/2017 (Permalink)

SERVPRO of The Andovers has the specific water damage training and experience to help you through this tough time.

SERVPRO of The Andovers is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 978-475-1199

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of The Andovers has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information

• Your insurance information (if applicable)

• The street address of the water-damaged home or business

• When did the flooding or water damage occur?

• What caused the water damage (if known)?

• Is there electricity available (on-site)?

About SERVPRO of Salem/Plaistow

SERVPRO of The Andovers specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew   

Certifications

Celebrating Small Business Week in 2017 with SERVPRO

4/25/2017 (Permalink)

Helping Your Business Recover from Disaster!

3/20/2017 (Permalink)

“According to the Institute for Business and Home Safety, an estimated 25 percent of businesses do not reopen following a major disaster.”1

When it comes to your business, it is your pride and joy, something you put your blood, sweat and tears into.

Questions that run through your mind when disaster strikes, but are more helpful to think of before are:

• Do you have insurance
• Do you have an emergency plan in place? Does your staff know about it?
• Can you access your business records if they were destroyed?

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
2. Create an emergency communication plan with all those who have a stake in your business.
3. Enroll in the Red Cross Ready Rating Program
4. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
5. Work with SERVPRO of Lawrence to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-688-2242 or SERVPRO of The Andovers.

¹https://www.sba.gov/managing-business/running-business/emergency-preparedness/disaster-planning?SOCMEDSeptemberDisastergovd=&utm_medium=email&utm_source=govdelivery

Being Prepared will Provide the Best Resolution for an Emergency

1/30/2017 (Permalink)

Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

In the event of an emergency, the Emergency READY Profile^® or ERP can help minimize business interruption by having an immediate plan of action in place for your facility. Working with SERVPRO® of The Andovers on an ERP will provide you with a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas.

The ERP also establishes SERVPRO^® of The Andovers as your disaster mitigation and restoration provider, giving you access to over 40 years of experience and a System over 1,600 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

The Andovers at 978-475-1199 or visit our website to establish your Emergency READY Profile^®, and be "Ready for whatever happens."

When Disaster Threatens Your Andover/North Andover Business

1/17/2017 (Permalink)

No matter what part of the country you call home, we want to ensure you are prepared for any type of disaster.

When disaster threatens a community, it is often too late to take the necessary steps to prepare homes, businesses and family members for the situation. Whether it's a blizzard, flood, hurricane or wildfire, disasters of all types often give little to no warning before they strike. The time to prepare for a storm is not as it approaches-the time to prepare is now. 

No matter what part of the country you call home, we want to ensure you are prepared for any type of disaster. Whether you have damage caused by a hurricane, tornado, flash flood, or any other reason, SERVPRO® The Andovers have the resources, experience and training to help get your doors reopened for business as soon as possible.

If your property suffers a fire or water damage, SERVPRO® of The Andovers will be ready to help you make it "Like it never even happened."

Items To Build Your Own Emergency Kit

• Water (one gallon per person per day)
• Food (non-perishable 3-day supply)
• Manual can opener
• Battery operated radio, preferably a NOAA Weather Radio
• Flashlight and extra batteries
• First aid kit
• Whistle to signal for help
• Clothing
• Dust masks or bandanas
• Plastic sheeting, garbage bags and duct tape
• Wrench or pliers to turn off utilities
• Hygiene items
• Important documents; copies of insurance policies, identification and bank account information
• Cash
• Fire extinguisher
• Matches in a waterproof container

Ready in 2017 for Your Andover/North Andover Business

12/30/2016 (Permalink)

Did you know up to 50 percent of businesses that suffer a disaster may never reopen?

Here at SERVPRO® of The Andovers, we want to make sure everyone is ready for the new year! Did you know up to 50 percent of businesses that suffer a disaster may never reopen? For those that do survive, the majority have an emergency readiness plan available before disaster strikes. Advantages to of the SERVPRO® of Lawrence Emergency READY Profile are:

·         A no cost assessment of your facility

·         A concise profile document containing only the critical information needed in the event of an emergency

·         A guide to help you get back into your building following a disaster

·         Establishes us as your disaster mitigation and restoration provider.

·         Identification of the line of command for authorizing work to begin

·         Provides  facility details such as shut-off valve locations, priority areas and priority contact information

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don’t wait for a disaster to strike, call SERVPRO® of The Andovers today to schedule your ERP at (978) 475-1199.

We are Hiring: SERVPRO® of The Andovers Production Technician

12/27/2016 (Permalink)

SERVPRO® of Lawrence is an EOE M/F/D/V employer

SERVPRO® of The Andovers Production Technician

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero !

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

"Ready for whatever happens." in YourAndover or North Andover Business

12/16/2016 (Permalink)

Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

A new year often signifies a fresh start. Many people make resolutions to better themselves or some part of their life. This year, make a resolution to be READY.  No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO Emergency READY Profile, (ERP), will help ensure you are "Ready for whatever happens."

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas.

The ERP also establishes your local SERVPRO, Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 40 years’ experience and a System over 1,600 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don't wait until disaster strikes. Call SERVPRO of The Andovers at 978-475-1199 to establish your Emergency READY Profile, and be "Ready for whatever happens."

Andover and North Andover Business Owners: Is Your Property Ready for Winter?

11/22/2016 (Permalink)

SERVPRO of The Andovers is able reach out to franchises across the country to help with any size disaster when needed.

The Farmer's Alamac, which has an 80% accuracy, is predicting a winter of icy temperatures and filled with snow! As some of us have now seen our first snow of the year, it is time to start thinking about what type of impact the cold weather can have on your business.  With winter, we have all experienced the frigid temperatures, heavy (weight and volume) of snow, sleet and ice dams. These can all cause damage to your property if the proper steps are not taken. Below is our top ten practices to prevent costly damages.

Before the Winter:

1. Make sure gutters are pointed away from the building and clear of all debris.
2. Inspect the roof and all water pipes to make sure they are in optimal working condition.
3. Check walkways and parking lots before winter comes in strong to make sure there are no hazards that could be covered and cause damage to a car or person.
4. Install mats or non-slip surfaces where water and ice could create potential hazards
5. For any outdoor faucets, consider shutting off the water supply to it from inside at the main valve. Then, open the outdoor faucet to let it drip, releasing any water that could freeze.
6. Create a plan for if power is lost. How will heat be maintained so that pipes don't freeze?
7. If you have a generator, make sure it is ready for use outdoors, and that you have fuel on hand to service it.

During the winter:

1. Be aware of any downed limbs or trees on your property. This winter weather can cause these to fall and therefore cause damage to your building.
2. Continuously check walkways, handrails, stairs and parking lots to make sure they are safe for your customers.
3. Protect your pipes from freezing. A simple way to do this, is when temperatures are going to drop below freezing, allow your faucets to have a small drip. Any pipes that are in cabinets, just open the doors so they can receive the warmth of the building surrounding it.

Most importantly, work with SERVPRO of The Andovers to prepare an Emergency Ready Plan (ERP) for your business. This is a no cost analysis for your property that will provide a plan for your business to get back up and running as quickly as possible following any type of disaster.

Do you have other things you do to help? Let us know, and we can continue growing our list!

For help with damage that may occur to your property, please visit our website or call SERVPRO® of Lawrence at 978-688-2242.

About SERVPRO® Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Help Prevent your Andover and North Andover Business Fire Damage

11/9/2016 (Permalink)

This is a restaurant that was damaged in a fire. Smoke detectors can help prevent damage from becoming a disaster.

A business fire can be very stressful event for any property owner. Damage to personal belongings, contents of the building, and structure are just one concern. Timely mitigation is the key to controlling damage, while reducing downtime and recovery costs. Here at SERVPRO® of The Andovers, understand how disruptive fires can be for business owners, their tenants and even their customers. That is why we offer 24-hour emergency response. Our service response guidelines can help prevent fire damage from creating long-term problems. 

Smoke alarm facts:

• Install smoke alarms on every level of the business, including the basement if your building has one.
• If your business has a kitchen, smoke alarms should be installed generally 10 feet from any cooking appliance
• Test the smoke alarms once a month
• When you change your clocks twice a year, change the batteries in the alarms also
• Replace the device when it is ten years old

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your business after fire and smoke damage.  SERVPRO® of The Andovers will always treat you, your tenant, and all those involved with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (978) 475-1199

Restoring Your North Andover and Andover Commercial Property After A Water Damage Event

10/25/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges 

Flooding and water damage events at North Andover and Andover commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Andover and Andover

SERVPRO of North Andover and Andover specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Highly Trained Restoration Specialists can restore your Andover/North Andover Home Or Business

9/20/2016 (Permalink)

We are an IICRC Certified Firm

SERVPRO of The Andovers is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of The Andovers

SERVPRO of The Andovers specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Certifications