Recent Storm Damage Posts

Winter hasn't left just yet!

3/31/2022 (Permalink)

Winter Terms to Know to keep you and your family safe this winter season!

  • Watch: Dangerous weather conditions may develop. Keep up with the forecast.
  • Warning: Dangerous weather conditions are expected or occurring, and could become life-threatening. Put your safety plan in motion!
  • Advisory: Weather conditions may cause an inconvenience, but if care is taken, should not become life-threatening.
  • Blizzard: Blowing and/or falling snow with winds of at least 35 mph, reducing visibility to a quarter of a mile or less for at least three hours. Winds lofting the current snow pack and reducing visibility without any falling snow is called a ground blizzard.
  • Freezing Rain: Caused by rain falling on surfaces with a temperature below freezing. The rain freezes upon contact with the ground. Large build-ups of ice can down trees and power lines and coat roads.
  • Sleet: Rain/melted snow that has begun refreezing when it reaches the ground. Sleet tends to be softer than hail and is easily compacted. Sleet can make roads slippery very quickly.
  • Wind Chill: The apparent temperature the body feels when wind is factored into the equation.

For more information visit: https://www.weather.gov/grb/winter0

Winter is still here - Dress to stay well and warm!

3/30/2022 (Permalink)

Winter time in and around Andover and North Andover can be very beautiful! It can also bring lots of weather hazards. Dressing in layers and taking steps to each your body properly fuel should ensure you can enjoy all that winter has to offer!

1. Wear layers - Many layers trap more heat in than just a big jacket alone

2. Hat and Gloves - Most of the body's heat loss occurs in these extremities so keep them covered. 

3. Stay Dry - Water compounds any cold weather situation and dramatically speeds up heat loss.  For example, wet feet loss heat 25 times faster than dry feet. 

4. Take a break - take frequent, short breaks in a warm dry shelter to let your body heat up.

5. Feed! - Eating warm, high calorie foods will give your body the energy it needs to create body heat. Pasta, warm sugar water/sports drinks, etc. 

Stay Safe and Warm!

Storm Safety at SERVPRO of The Andovers

3/30/2022 (Permalink)

At this point most of us living in the Andover area know how to handle the big winter storms. We rush to the grocery store to get milk and bread because we are all convinced we will be in our house for days on end! The storms that bring feet of snow to our area, no school for days, and state of emergency to keep nonessential personal off the roads. You could lose power, which could cause food spoilage or frozen pipes… and let’s not forget if there is a quick warm up right behind it, you could experience flooding. The nice thing about these larger storms is that they give us time to prepare.

BUT what about the smaller storms? The ones that only bring a coating, inch or two of sleet, snow or ice? The ones that they always say won’t cause much of an impact?

Did you know these smaller, less significant storms can actually cause a greater impact to your home and business? Why? Because we don’t prepare as much. We are told they won’t be as big so we tend not to stress as much and let our guard down. Four wheel drive can plow through anything right… wrong!

So... what can you do?

  1. Have a list of your vendors and an emergency ready profile (ERP) completed on your business as an additional add to your continuity plan. It saves you time, in the event this “insignificant storms” turns out to be a really big deal.
  2. Just because there is a storm coming, your business operations cannot come to a halt. Set clear expectations for those in authority as well as non-critical employees in the event an emergency does occur. Is your emergency plan communicated by text, email, or phone call? Is everyone aware of this? It may also be beneficial to subscribe to and send out public transportation updates so no employees are left stranded at your office. Likewise is it acceptable for your employees to arrive late or leave early to ensure their safety?
  3. With smaller storms we tend to not walk the perimeter of our business to inspect for damage or ice accumulation. By not doing this, it can lead to larger issues down the road or worse, a customer becoming injured. It is always a good practice no matter how large or small the storm might be to inspect your property and document everything. You never know when your insurance may need that information.

In the end, the size of the storm shouldn’t matter. As business owners preparation is key no matter what Mother Nature has up her sleeve. Contact your sales and marketing representative @ 978.475.1199 to learn more about the emergency ready profile (ERP) and how it could benefit your business.

Summer Storms can be bring Big Damages

9/24/2021 (Permalink)

Summer weather can bring summer storms that can have a huge impact on your home or business in the Merrimack Valley. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to prepare your home in Andover or North Andover. 

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

Summer Storms can Cause Big Issues

6/1/2021 (Permalink)

Summer weather can bring summer storms that can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to be prepared, and help take the sting out of weather.

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

Dressing for whatever Mother Nature Brings!

2/8/2021 (Permalink)

Winter time in and around Andover and North Andover can be very beautiful! It can also bring lots of weather hazards. Dressing in layers and taking steps to each your body properly fuel should ensure you can enjoy all that winter has to offer!

1. Wear layers - Many layers trap more heat in than just a big jacket alone

2. Hat and Gloves - Most of the body's heat loss occurs in these extremities so keep them covered. 

3. Stay Dry - Water compounds any cold weather situation and dramatically speeds up heat loss.  For example, wet feet loss heat 25 times faster than dry feet. 

4. Take a break - take frequent, short breaks in a warm dry shelter to let your body heat up.

5. Feed! - Eating warm, high calorie foods will give your body the energy it needs to create body heat. Pasta, warm sugar water/sports drinks, etc. 

Stay Safe and Warm!

Storms Big or Small - Call SERVPRO of The Andovers

2/3/2021 (Permalink)

At this point most of us living in the Andover area know how to handle the big winter storms. We rush to the grocery store to get milk and bread because we are all convinced we will be in our house for days on end! The storms that bring feet of snow to our area, no school for days, and state of emergency to keep nonessential personal off the roads. You could lose power, which could cause food spoilage or frozen pipes… and let’s not forget if there is a quick warm up right behind it, you could experience flooding. The nice thing about these larger storms is that they give us time to prepare.

BUT what about the smaller storms? The ones that only bring a coating, inch or two of sleet, snow or ice? The ones that they always say won’t cause much of an impact?

Did you know these smaller, less significant storms can actually cause a greater impact to your home and business? Why? Because we don’t prepare as much. We are told they won’t be as big so we tend not to stress as much and let our guard down. Four wheel drive can plow through anything right… wrong!

So... what can you do?

  1. Have a list of your vendors and an emergency ready profile (ERP) completed on your business as an additional add to your continuity plan. It saves you time, in the event this “insignificant storms” turns out to be a really big deal.
  2. Just because there is a storm coming, your business operations cannot come to a halt. Set clear expectations for those in authority as well as non-critical employees in the event an emergency does occur. Is your emergency plan communicated by text, email, or phone call? Is everyone aware of this? It may also be beneficial to subscribe to and send out public transportation updates so no employees are left stranded at your office. Likewise is it acceptable for your employees to arrive late or leave early to ensure their safety?
  3. With smaller storms we tend to not walk the perimeter of our business to inspect for damage or ice accumulation. By not doing this, it can lead to larger issues down the road or worse, a customer becoming injured. It is always a good practice no matter how large or small the storm might be to inspect your property and document everything. You never know when your insurance may need that information.

In the end, the size of the storm shouldn’t matter. As business owners preparation is key no matter what Mother Nature has up her sleeve. Contact your sales and marketing representative @ 978.475.1199 to learn more about the emergency ready profile (ERP) and how it could benefit your business.

Dressing for Cold Weather in Andover, MA

2/3/2021 (Permalink)

Unlike our beloved four legged friends with warm layers of fur– we rely on warm clothing to keep us warm! Going out during the winter months can be a process. Read on to learn some great tips on how to properly layer up to stay warm and comfortable!

When its  “Chilly” outside (40-50 degrees F)

  • 1-2 layers ( long sleeve tee and sweater)
  • Outer layer to block rain and wind
  • Long pants
  • Warm water proof shoes

When its “Cold” outside (30-15 degrees F)

  • Warm hat and gloves
  • 2-3 long sleeve layers
  • Outer layers to keep out wind and wet snow
  • Water proof boots
  • 1-2 layers of warm insulated pants

When its  just plain “Freezing” outside!

  • Warm hat and gloves
  • 3+ shirts layered, one insulated if possible
  • 2+ layers of pants
  • Face mask
  • Insulated jacket to keep out wind
  • Warm water proof boots
  • Thermal socks

What does it all Mean?!

2/3/2021 (Permalink)

Winter Terms to Know to keep you and your family safe this winter season!

  • Watch: Dangerous weather conditions may develop. Keep up with the forecast.
  • Warning: Dangerous weather conditions are expected or occurring, and could become life-threatening. Put your safety plan in motion!
  • Advisory: Weather conditions may cause an inconvenience, but if care is taken, should not become life-threatening.
  • Blizzard: Blowing and/or falling snow with winds of at least 35 mph, reducing visibility to a quarter of a mile or less for at least three hours. Winds lofting the current snow pack and reducing visibility without any falling snow is called a ground blizzard.
  • Freezing Rain: Caused by rain falling on surfaces with a temperature below freezing. The rain freezes upon contact with the ground. Large build-ups of ice can down trees and power lines and coat roads.
  • Sleet: Rain/melted snow that has begun refreezing when it reaches the ground. Sleet tends to be softer than hail and is easily compacted. Sleet can make roads slippery very quickly.
  • Wind Chill: The apparent temperature the body feels when wind is factored into the equation.

For more information visit: https://www.weather.gov/grb/winter0

Surviving the Storm

8/14/2020 (Permalink)

flooded tile flooring Remember who to call when water damage occurs! SERVPRO of The Andovers - 978.475.1199

Summer weather can bring summer storms that can have a huge impact on your home or business in the Merrimack Valley. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to prepare your home in Andover or North Andover. 

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

When Summer Storms Strike - Call SERVPRO!

5/27/2020 (Permalink)

Summer weather can bring summer storms that can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to be prepared, and help take the sting out of weather.

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

Be Ready for Whatever Winter Brings

2/9/2020 (Permalink)

Winter time in and around Andover and North Andover can be very beautiful! It can also bring lots of weather hazards. Dressing in layers and taking steps to each your body properly fuel should ensure you can enjoy all that winter has to offer!

1. Wear layers - Many layers trap more heat in than just a big jacket alone

2. Hat and Gloves - Most of the body's heat loss occurs in these extremities so keep them covered. 

3. Stay Dry - Water compounds any cold weather situation and dramatically speeds up heat loss.  For example, wet feet loss heat 25 times faster than dry feet. 

4. Take a break - take frequent, short breaks in a warm dry shelter to let your body heat up.

5. Feed! - Eating warm, high calorie foods will give your body the energy it needs to create body heat. Pasta, warm sugar water/sports drinks, etc. 

Stay Safe and Warm!

Severe Weather Reminders to Keep you Safe!

2/3/2020 (Permalink)

No matter where you reside, at one point or another youll get hit with some severe weather. Most of the time these are routine and part of the yearly weather pattern, but some can create some serious and dangerous problems. Here are tips for preparing for storms, and weathering them safely.

  • Always keep a battery-powered radio in your home so that you can tune to radio stations if you lose electricity. Check or change the batteries frequently.
  • Keep a flashlight in an easily accessible spot on every floor of your home. Check the batteries monthly, and replace them as needed.
  • As a safety precaution before leaving the house on vacation, unplug all electrical appliances except for those lights connected to automatic timers.
  • If you live in a storm-prone area, nail down roof shingles or use adequate adhesive to keep them from blowing off in a violent wind. For roofs with shingles that are not the seal-down type, apply a little dab of roofing cement under each tab.

For more tips - visit https://home.howstuffworks.com/home-improvement/home-diy/projects/storm-safety-tips.htm

Winter Terms to Know!

2/3/2020 (Permalink)

snowy road lined with trees Winter can be beautiful and enjoyable - as well as you're safe!

Winter Terms to Know to keep you and your family safe this winter season!

  • Watch: Dangerous weather conditions may develop. Keep up with the forecast.
  • Warning: Dangerous weather conditions are expected or occurring, and could become life-threatening. Put your safety plan in motion!
  • Advisory: Weather conditions may cause an inconvenience, but if care is taken, should not become life-threatening.
  • Blizzard: Blowing and/or falling snow with winds of at least 35 mph, reducing visibility to a quarter of a mile or less for at least three hours. Winds lofting the current snow pack and reducing visibility without any falling snow is called a ground blizzard.
  • Freezing Rain: Caused by rain falling on surfaces with a temperature below freezing. The rain freezes upon contact with the ground. Large build-ups of ice can down trees and power lines and coat roads.
  • Sleet: Rain/melted snow that has begun refreezing when it reaches the ground. Sleet tends to be softer than hail and is easily compacted. Sleet can make roads slippery very quickly.
  • Wind Chill: The apparent temperature the body feels when wind is factored into the equation.

For more information visit: https://www.weather.gov/grb/winter0

Dressing for Cold Weather

2/3/2020 (Permalink)

Tips for dressing for chilly, cold, and freezing weather Tips for dressing for chilly, cold, and freezing weather

Dressing for Cold Weather

Unlike our beloved four legged friends with warm layers of fur– we rely on warm clothing to keep us warm! Going out during the winter months can be a process. Read on to learn some great tips on how to properly layer up to stay warm and comfortable!

When its  “Chilly” outside (40-50 degrees F)

  • 1-2 layers ( long sleeve tee and sweater)
  • Outer layer to block rain and wind
  • Long pants
  • Warm water proof shoes

When its “Cold” outside (30-15 degrees F)

  • Warm hat and gloves
  • 2-3 long sleeve layers
  • Outer layers to keep out wind and wet snow
  • Water proof boots
  • 1-2 layers of warm insulated pants

When its  just plain “Freezing” outside!

  • Warm hat and gloves
  • 3+ shirts layered, one insulated if possible
  • 2+ layers of pants
  • Face mask
  • Insulated jacket to keep out wind
  • Warm water proof boots
  • Thermal socks

FEMA Helps You Get Prepared

9/24/2019 (Permalink)

Trucks and cars driving past homes and businesses Discuss your needs and responsibilities and how people in the network can assist each other.

This Blog is from the FEMA website on how to make a plan for your family in case of an emergency. It can carry over to your business as well!

Make A Plan

Make a plan today. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area.  Know how you’ll contact one another and reconnect if separated. Establish a family meeting place that’s familiar and easy to find.

Step 1: Put together a plan by discussing these 4 questions with your family, friends, or household to start your emergency plan.

  1. How will I receive emergency alerts and warnings?
  2. What is my shelterplan?
  3. What is my evacuationroute?
  4. What is my family/household communication plan?

Step 2:  Consider specific needs in your household.

As you prepare your plan tailor your plans and supplies to your specific daily living needs and responsibilities. Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets, or specific needs like the operation of durable medical equipment. Create your own personal network for specific areas where you need assistance.  Keep in mind some these factors when developing your plan:

  • Different ages of members within your household
  • Responsibilities for assisting others
  • Locations frequented
  • Dietary needs
  • Medical needs including prescriptions and equipment
  • Disabilities or access and functional needs including devices and equipment
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households with school-aged children

Step 3: Fill out a Family Emergency Plan

Download and fill out a family emergency plan or use them as a guide to create your own.

  • Emergency Plan for Parents(PDF)

Step 4: Practice your plan with your family/household

Surviving the Storm

5/16/2019 (Permalink)

flooded tile flooring To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

Summer weather can bring summer storms that can have a huge impact on your home or business in the Merrimack Valley. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to be prepare your home in Andover or North Andover. 

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

Ice Dams Can Destroy

2/1/2019 (Permalink)

Many homes in the northern US know what an ice dam is and the damages that they can do to the home. What is an ice dam? According to Bob Vila it is "These are thick accumulations of ice that form over the eaves of a house. Water then collects behind the dam and gradually works its way beneath roof shingles through a cycle of freezing and thawing."

When heat escapes the home and heats up the roof, it causes the snow to melt. That melting snow flows down the slope of the roof to refreeze on the unheated portions of the roof, like the eves and overhangs. As this cycle continues, the ice builds up on the edges of your home and traps water underneath. It is this water that can then leak into your home.

Bob Vila's website goes on to state: "Ice dams are preventable. If new roofing is being added at your home, make sure that proper precautions are being taken." 

Make sure the ventilation in your eaves, the peak and overhangs is adequate. "An air space above the insulation in the ceiling or attic then allows cold air to move freely, keeping the roof cold and preventing the snow cover from melting. When a roof is being constructed, inexpensive Styrofoam baffles may be installed to ensure that there is a passageway for cold air from the eaves to the peak."

Make sure your attic is properly insulated and sealed to prevent moisture from getting into the living areas of your home.

When putting on a new roof, make sure the snow and ice shield is installed properly on the subroof. This helps prevent moisture from finding its way into the home. This product forms a barrier for your roof to prevent against the water.

But then there are times that the damage does occur. When it does, have your roof cleared, and then call (978) 475-1199 SERVPRO® of The Andovers to inspect your home and make it "Like it never even happened."

Beautiful Storms Can be Beautiful Disasters

2/1/2019 (Permalink)

In order to stay safe, please follow these and other safety tips for your home.

Some storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

  • Have an emergency supply kit on hand
  • Develop a communication plan with all members of your family
  • Unplug electrical equipment
  • Secure outdoor objects that could cause damage if they are thrown
  • Stay inside a building or hard top vehicle
  • Secure windows and doors

During the Storm

  • Use a battery operated radio for updates and alerts
  • Avoid contact with corded phones
  • Avoid contact with electrical equipment
  • Avoid contact with water
  • Stay away from windows and doors

After the Storm               

  • Do not touch any downed wires
  • Do not drive through a flooded roadway
  • Stay away from storm damaged areas

Keep you and your family safe through a storm. When in doubt, stay away from anything that may look suspicious. Also, call SERVPRO of The Andovers, 978-475-1199, to help make your home "Like it never even happened."

What to Expect From Us in a Storm

2/1/2019 (Permalink)

Our staff is highly trained in property damage restoration.

SERVPRO of The Andovers is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 978-475-1199

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of The Andovers has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Lawrence

SERVPRO of Lawrence specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew  http://www.SERVPROtheandovers.com/employee-photos

Certifications http://www.SERVPROtheandovers.com/restoration-training-certifications

We are Flood Remediation and Restoration Specialists

2/1/2019 (Permalink)

here are a number of reasons why your Andover or North Andover basement could flood.

A basement, or your first floor if you are on a slab, can flood at any time, although flooding most often occurs during heavy rainfall. These rooms are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Andover or North Andover basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 978-475-1199

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded room can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of The Andovers and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flood Remediation and Restoration Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Call us for assistance in cleaning your flooded basement at 978-475-1199.

When Disasters Happen

8/28/2018 (Permalink)

As a business owner, insurer or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow.

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

As an employer in your community, having a business continuity plan can help protect your company, its employees and its infrastructure, and maximizes your chances of recovery after an emergency or disaster. You can do this by taking three simple steps:

  • Plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact your SERVPRO® of The Andovers Professional to find out more on how to be ready when disaster strikes with the Emergency READY Program®.

When Storms and Flooding Hit Your Andover Home

5/10/2018 (Permalink)

Spring and Summer weather can bring storms that have a huge impact on your home or business if you are not properly prepared.

Summer weather can bring summer storms that can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to be prepared, and help take the sting out of weather.

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

Traveling Safely in the Snow

1/16/2018 (Permalink)

Stay home. If you really don’t have to go out, don’t. Even if you can drive well in the snow, not everyone else can.

There is more snow coming our way! Please follow these helpful tips to stay safe:

  • If you have to travel, please be careful when out and about as the roads may be slippery.
  • Leave the plows extra room to help take care of our roads. 
  • Keep a few extra car lengths between you and other travelers just in case anyone needs to stop quickly
  • Keep your gas tank at least 1/2 full to avoid freezing lines
  • Drive slowly. Everything takes longer on snow-covered roads. Accelerating, stopping, turning – nothing happens as quickly as on dry pavement. Give yourself time to maneuver by driving slowly.
  • AAA shares this tip if you are traveling long distances: Pack a cellular telephone with your local AAA’s telephone number, plus blankets, gloves, hats, food, water and any needed medication in your vehicle.

And as always, thank you to all of our emergency responders and utility workers who have to respond.

Please stay safe if you have to travel and as always, if you can, stay home. 

For more on the weather: http://ow.ly/pwdf30hO0DR

Preventing Ice Dams On Your Home

1/15/2018 (Permalink)

Water then collects behind the dam and gradually works its way beneath roof shingles through a cycle of freezing and thawing.

Many homes in the northern US know what an ice dam is and the damages that they can do to the home. What is an ice dam? According to Bob Vila it is "These are thick accumulations of ice that form over the eaves of a house. Water then collects behind the dam and gradually works its way beneath roof shingles through a cycle of freezing and thawing."

When heat escapes the home and heats up the roof, it causes the snow to melt. That melting snow flows down the slope of the roof to refreeze on the unheated portions of the roof, like the eves and overhangs. As this cycle continues, the ice builds up on the edges of your home and traps water underneath. It is this water that can then leak into your home.

Bob Vila's website goes on to state: "Ice dams are preventable. If new roofing is being added at your home, make sure that proper precautions are being taken." 

Make sure the ventilation in your eaves, the peak and overhangs is adequate. "An air space above the insulation in the ceiling or attic then allows cold air to move freely, keeping the roof cold and preventing the snow cover from melting. When a roof is being constructed, inexpensive Styrofoam baffles may be installed to ensure that there is a passageway for cold air from the eaves to the peak."

Make sure your attic is properly insulated and sealed to prevent moisture from getting into the living areas of your home.

When putting on a new roof, make sure the snow and ice shield is installed properly on the subroof. This helps prevent moisture from finding its way into the home. This product forms a barrier for your roof to prevent against the water.

But then there are times that the damage does occur. When it does, have your roof cleared, and then call (978) 475-1199 SERVPRO® of The Andovers to inspect your home and make it "Like it never even happened."

North Andover Tips for Storm Damage

1/12/2018 (Permalink)

A storm can be flooding, ice dams, rain, hurricanes. Do you know who to call when your house is under attack? SERVPRO of The Andovers is here to help!

Some storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

  • Have an emergency supply kit on hand
  • Develop a communication plan with all members of your family
  • Unplug electrical equipment
  • Secure outdoor objects that could cause damage if they are thrown
  • Stay inside a building or hard top vehicle
  • Secure windows and doors

During the Storm

  • Use a battery operated radio for updates and alerts
  • Avoid contact with corded phones
  • Avoid contact with electrical equipment
  • Avoid contact with water
  • Stay away from windows and doors

After the Storm               

  • Do not touch any downed wires
  • Do not drive through a flooded roadway
  • Stay away from storm damaged areas

Keep you and your family safe through a storm. When in doubt, stay away from anything that may look suspicious. Also, call SERVPRO of The Andovers, 978-475-1199, to help make your home "Like it never even happened."

We are here to help 24/7!

1/12/2018 (Permalink)

In this photo you can see how high the water was when the pipes burst. We are available 24/7 to respond to your storm emergencies!

SERVPRO of The Andovers is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 978-475-1199

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of The Andovers has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Lawrence

SERVPRO of Lawrence specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew  http://www.SERVPROlawrence.com/employee-photos

Certifications http://www.SERVPROlawrence.com/restoration-training-certifications

Faster to Your Disaster 365 Days a Year!

12/22/2017 (Permalink)

This immediate response helps to minimize the damage and the cleaning and restoration costs.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO® of The Andovers provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO® of The Andovers arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 978-475-1199

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO® of The Andovers

SERVPRO® of The Andovers specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO®’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Company Certifications

June is Hurricane Awareness Month

6/1/2017 (Permalink)

Everything you need for a storm damage, under one roof!

June is the start of Hurricane Season. Below are some tips to follow whether you own a home, RV, boat, car or all of them! You can see a storm coming by the change in color of the sky (often greenish), large hail, low-flying clouds and a roar like a freight train.



  • It is best to have a plan in place regarding where you are going to go when a hurricane hits. While they may be intriguing to watch, the best place is NOT outside. Your basement or under a set of stairs are great places to wait out the storm. If this is not available, the bottom floor of any building will work.

  • Keep your car indoors if possible. Tape up the windows and door with tarps and keep away from any objects that could damage the car if they were to fall on top of it.

  • During an emergency, gas stations will often be closed, so always make sure you have at least half a tank of gas to get away instantly

  • Have enough supplies on hand to wait out 72 hours, just in case help cannot arrive right away. These supplies can also be stored in the trunk (items like a first aid kit, bottled water, non-perishable foods, and medication can stay there at all times.)

  • Make sure your car is in proper shape. Have a full tank of gas, wiper blades and tires are ready to go.

  • Make sure your cell phone is charged and keep your charger with you.

  • Avoid driving in deep waters

  • For your boat, remove non-secure items, electronics, excess gear, valuable, and important documents.

  • Make sure all openings are clear of debris

  • Double all lines that are securing your boat to its securing space

  • With your RV, do not drive it during the storm as it is more vulnerable to higher/stronger winds

  • Make sure you have a full tank of gas, but empty holding tanks, turn off propane cylinders and cover the regulator.

  • Make sure all documents are in a waterproof bag and with you at all times


Life can be unpredictable, but having plans in place help you with whatever may come. For more information, please check out these hurricane tips. As always, once the storm passes, contact your SERVPRO of The Andovers at 978-475-1199 to help make it “Like it never even happened.”

Damaging Storms to Your North Andover Home

5/10/2017 (Permalink)

Driving may be dangerous for your family in a storm, but there are just as many dangers to your home due to the rain and wind.

Summer weather can bring summer storms that can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain or damaging winds it can cause serious property damage. While you can't control the weather, you can take steps to be prepared, and help take the sting out of weather.

To help prevent costly damages due to weather, consider taking the following precautions before weather hits.

  • Check your property for downed tree limbs and other problems that could cause serious injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your home to try and keep water out of the basement. Clear gutters of debris that may have gathered. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Stay safe if you get caught in the storm, make sure you are safe. If needed, pull over and ride out the storm.
  • Keep SERVPRO of The Andover's phone number handy just in case the outside damage comes in.

When storm damage affects your home, call SERVPRO of The Andovers right away at 978-475-1199.

Storm Damage Tips for Your North Andover Home

1/12/2017 (Permalink)

Stay during all storms. Make sure to follow these tips to keep you family from harm.

Some storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

  • Have an emergency supply kit on hand
  • Develop a communication plan with all members of your family
  • Unplug electrical equipment
  • Secure outdoor objects that could cause damage if they are thrown
  • Stay inside a building or hard top vehicle
  • Secure windows and doors

During the Storm

  • Use a battery operated radio for updates and alerts
  • Avoid contact with corded phones
  • Avoid contact with electrical equipment
  • Avoid contact with water
  • Stay away from windows and doors

After the Storm               

  • Do not touch any downed wires
  • Do not drive through a flooded roadway
  • Stay away from storm damaged areas

Keep you and your family safe through a storm. When in doubt, stay away from anything that may look suspicious.

Storm Damage? We are Available 24/7

1/12/2017 (Permalink)

In order to save hardwood floors, we very often try to use a floor drying mat system first.

SERVPRO of The Andovers is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 978-475-1199

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of The Andovers has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Lawrence

SERVPRO of Lawrence specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew  http://www.SERVPROlawrence.com/employee-photos

Certifications http://www.SERVPROlawrence.com/restoration-training-certifications

 

Storm Damage to Your Andover Home

12/22/2016 (Permalink)

Now that spring has arrived, it is time for homeowners to do a few home checks to keep everything running smoothly.

Now that spring has arrived, it is time for homeowners to do a few home checks to keep everything running smoothly.

  • Examine the roof Has the winter caused damage to the shingles that can cause future water leaks?
  • Check your gutters Improper drainage can lead to water inside the home, in the basement, or in the attic. It is important to make sure the drain spouts are pointing away from the foundation
  • Check outside faucets Making sure these do not have freeze damage will prevent future issues. “Turn the water on and place your thumb or finger over the opening. If you can stop the flow of water, it is likely the pipe inside the home is damaged and will need to be replaced. While you're at it, check the garden hose for dry rot.” HGTV
  • Air conditioning Change the filter, check for leaks, and make sure the drainage pans are working effectively.
  • Smoke detectors Make sure there is one on each floor of your home. Test them monthly, and change the batteries annually or as needed.” Travelers Insurance

Storm Damage in Your North Andover, MA Home

12/16/2016 (Permalink)

Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage.

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage. While you can't control the weather, you can take steps to be prepared, and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions before winter weather hits.

  • Check your business property for downed tree limbs and Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard
  • Inspect all hand rails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve  is off,  open  the outdoor  faucet  to  ensure it drains, preventing any remaining water from freezing in the pipe
  • Ask your local SERVPRO Franchise Professional s about completing an Emergency READY Profile (ERP) for your business The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

Faster to your Andover and North Andover, MA Water Damage Event

10/4/2016 (Permalink)

SERVPRO® of The Andovers provides 24 hour fire and water damage restoration service in Andover and North Andover, MA

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO® of The Andovers provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO® of The Andovers arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 978-475-1199

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO® of The Andovers

SERVPRO® of The Andovers specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO®’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Company Certifications